FAQs
Yes, these sex toys are completely safe to use. All sex toys or products, whether they are inserted devices or devices for sexual pleasure, are made of high-quality materials that are safe for the body. People only need to follow the instructions on how, when and where to use the product.
Absolutely not! The package will arrive in a secure brown box with no outside markings or branding. Please refer to our SECRET PACKAGING page for more details.
We have many services to satisfy the sexual desires of women and girls. Our rose vibrator is very popular among women. 7 The rotating airflow generated by the strong suction internal vibration sucks and teases the clitoris. Help you reach orgasm in a short time. Just one click. You can easily change the fun with different suction power. For women who like self-exploration, they can choose different types of dildos, and for women who like the satisfaction of not having a lot of hand exercises, using a vibrator is a better choice. We also provide a variety of dildos and anal toys suitable for singles and couples.
Our rose vibrator is suitable for carrying, most sex toys are portable and easy to carry. For women, there are some discreet vibrators shaped like lipstick, mascara and stylish designs that allow them to easily carry beauty essentials. For men, sex toys are about the same size as deodorants, so they can easily buy and carry them on travel.
You will receive our order confirmation email, which details the products you ordered, the amount paid, and other relevant details about the order. However, if the payment has been deducted but you have not received the order confirmation email, please send an email to [email protected] and our team will assist you in solving the problem.
Yes, you can, please read our entire refund policy here. We accept order cancellation before the product is shipped or produced. If the order is confirmed cancelled ,you will get full refund. We process the refund action within 7 days.
We do not accept order cancellation request once the product is shipped out.
We will notify you of your tracking information via your account or through your e-mail when your order is shipped. We are trying our best to speed up the process, making sure your packages arrive as soon as possible. Tracking info will be updated online when customs clearance completed.
WHERE TO FIND MY TRACKING NO.?
1.You can contact our support team to know the shipping status by email [email protected].
2. ON YOUR ORDER SHIPPED NOTIFICATION EMAIL
Check the email and click the "Track Your Shipment" button directly.
Find the shipments on web
3. ON YOUR ACCOUNT
Log into your account
Check your order list and find the shipping imformation.
4.TRACK by the Tracking Numbers ?
Copy the tracking numbers in your order comfirm email. and paste numbers on the site below.
Click here to track: 【Order Tracking by Tracking Numbers】
Please Note:
Tracking information may be updated 1-3 business days from the shipping date.
If you are unable to find any Tracking No. on your order list, we are still preparing your order.
If you see more than 1 Tracking No. on your order list, we have shipped your orders in multiple packages.
If you find that only some items have a Tracking No., we are still preparing the shipment of the remaining items.
Upon cancelling an order, it typically takes 3-10 business days to get your money back, depending on your bank. If the funds have not been released after 10 working days, please contact us and we'll look into it for you.
Within 14 days of receiving the product contact us with a photo or video explaining the issue and whether you want a refund or replacement.
We will review the claim and contact you if we need more information.
If Approved, we will refund or resend the item, you may also be asked to return the product.
No-restocking to be charged to the consumers for the return of the product.
We want to sort out any issues with faulty items straightaway. If you received an item which is the wrong color, please contact us with the order number, the item number, and photos. We will look into it and get back to you asap.
We have two modes of transportation: express shipping and standard shipping.
Please check our shipping policy for details.
Ascension Island,Mayotte,Reunion,Bouvet Island,Falkland Islands,South Georgia and South Sandwich Islands,Cocos(Keeling)Islands,Aland lslands,Faroe Islands,Isle of Man,Guernsey,Iceland,Jersey,Antigua and Barbuda,Barbados,Cayman Islands,St.Pierre and Miquelon,Turks and Caicos Islands,Virgin Islands,Virgin Islands,British,Christmas Island,Cook Islands,Guam,Heard Island and McDonald Islands,Marshall Islands,Northern Mariana Islands,Palau,Solomon Islands,United States Minor Outlying Islands,China,Hong Kong,Macao,Taiwan, etc.
United States of America: When your destination country is the U.S., you can choose between Standard Delivery and Express Delivery.
Order Processing normally takes 1-3 business days Please see the following estimated delivery times:
Standard Shipping: 15-22 business days
Express Shipping:7-10 business days
If you don’t get the parcel within the listed delivery time, you can log into your account and find the tracking number to track the parcel.
If the status shows the parcel is in normal transit, it may delayed due to custom clearance, poor weather, etc...
If you do not receive the parcel within the estimated delivery time please inquire here to contact us for a solution.
Rosevibrate supports 2 basic payment methods:
Paying with all major credit cards.
You can pay via credit card (Visa & MasterCard & Discover) without a Paypal account.
When paying by credit card, your name and billing address must match the address on file with the card issuer or your order will be canceled.
Payment cannot be split between two credit cards.
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
NOTE: Your order will be shipped to your PayPal address. Ensure you have selected or entered the correct delivery address.