We are sorry about the shipping delays during 2021 period. Shipping process might be a little longer than usual due to the suspension of flights and the longer local customs clearance process

    We will notify you of your tracking information via your account or through your e-mail when your order is shipped. We are trying our best to speed up the process, making sure your packages arrive as soon as possible. Tracking info will be updated online when customs clearance completed.

WHERE TO FIND MY TRACKING NO.?

1.You can contact our support team to know the shipping status by email service@vennytoy.com.

2. ON YOUR ORDER SHIPPED NOTIFICATION EMAIL

Check the email and click the "Track Your Shipment" button directly.

Find the shipments on web

3. ON YOUR ACCOUNT

Log into your account 

Check your order list and find the shipping imformation.

4.TRACK by the Tracking Numbers ?

Copy the tracking numbers in your order comfirm email. and paste numbers on the site below.

Click here to track: 【Order Tracking by Tracking Numbers】

Please Note:

Tracking information may be updated 1-3 business days from the shipping date.

If you are unable to find any Tracking No. on your order list, we are still preparing your order.

If you see more than 1 Tracking No. on your order list, we have shipped your orders in multiple packages.

If you find that only some items have a Tracking No., we are still preparing the shipment of the remaining items.